Operating Model & Supporting Artifacts

Definition of done / quality checklist

Shared criteria for calling work complete.

What it is

Co-created with engineering and QA. May vary by team. The closest thing to a quality contract you'll ship.

Concrete example

Checklist including “tests added,” “metrics tracked,” “help docs updated,” “feature flags in place.”

When to use it

When stories ship without instrumentation, when bugs reappear, or when quality conversations have become political.

What Product Joi delivers

Definition of done checklist: code, test, instrumentation, accessibility, docs, comms, and sign-off requirements per work type.

  • Turnaround

    48 hours

  • Format

    Decision-first doc

  • Reviewed by

    Senior product lead

Ready for a definition of done / quality checklist in 48 hours?