What it is
Clarify expected behavior and edge cases. Often written as bullet points or Gherkin (Given/When/Then) scenarios that QA can run as-is.
Concrete example
“Given I'm logged in as a tech, when I open the app I see only my assigned jobs; jobs are sorted by start time; completed jobs are hidden.”
When to use it
Every user story. If the team can't agree on acceptance criteria, the story isn't ready.
What Product Joi delivers
Acceptance criteria written in Given/When/Then or bulleted form, including happy paths, edge cases, error handling, and analytics expectations.
Turnaround
48 hours
Format
Decision-first doc
Reviewed by
Senior product lead