What it is
Standard agile format: “As a [user], I want [capability] so that [benefit].” Pairs with acceptance criteria for a complete unit of work.
Concrete example
“As a field tech, I want to see my next 5 jobs on mobile so I can plan my day without calling the office.”
When to use it
Every backlog item that affects an end user. Replace ticket titles like “Add filter” with proper stories.
What Product Joi delivers
Set of well-formed user stories: actor, capability, benefit, acceptance criteria, dependencies, and a link to the parent epic.
Turnaround
48 hours
Format
Decision-first doc
Reviewed by
Senior product lead