PRD: Onboarding redesign for trial-to-paid lift
Draft PRD shared. Awaiting sponsor review on activation event.
- Objective
- Lift trial-to-paid conversion from 12% to 17% by Q3.
- Why now
- CAC up 18%; payback period now 19 months.
- Expected lift
- +5pp on Trial-to-paid conversion
- Sponsor
- Avery Chen, CEO